Which Hisense TV do you have?
Hisense smart TVs ship with four different operating systems depending on year, model, and region: VIDAA U, Roku TV, Google TV, and Fire TV Edition. Each one needs a different pairing method. Answer 2 quick questions and we'll route you to the right one.
Step 1 of 2
Press Homeon your remote. Which one looks like your TV's home screen?
Don't worry about matching it exactly — pick the closest one. We'll double-check in the next step.
How Hisense uses four different smart-TV operating systems
Unlike Samsung (which only uses its own Tizen OS) or LG (webOS only), Hisense partners with multiple platforms and ships different smart-TV operating systems on different model lines depending on year and region. Here's how to tell them apart at a glance:
VIDAA U
Hisense's own in-house smart TV OS. Used on most of their A-series and U-series ULED TVs globally.
Quick tell: Home screen has a Discover bar across the bottom with apps and a 'Free TV' or live channels strip. The Hisense logo is visible.
VIDAA U remote guide →Roku TV
Roku's smart-TV OS, licensed by Hisense for their R-series models — mostly US market.
Quick tell: Purple-and-pink Roku tiles laid out in a grid. Top banner advertises a featured channel. Roku logo prominently displayed.
Roku TV remote guide →Google TV
Google's smart-TV OS (built on Android TV). Used on recent Hisense U-series and select A-series.
Quick tell: Horizontal rows labeled 'For you', 'Movies', 'Shows', 'Apps'. Google logo top-left. Remote has a Google Assistant button.
Google TV remote guide →Fire TV Edition
Amazon's Fire OS for TVs. Sold mostly in the UK and select US markets.
Quick tell: Amazon-style rows including heavy Prime Video promotion. Fire TV logo bottom-left. Remote has an Alexa button.
Fire TV Edition remote guide →Still not sure? Settings → About on your TV shows the OS name explicitly. If it says “VIDAA” anywhere, you're on VIDAA — same for the other three.