To factory reset a Hisense TV without the remote, the method depends on your platform. Hisense Roku TVs have a recessed reset pinhole on the back — hold it for about 20 seconds. VIDAA and Google TV models have no pinhole, so plug in a USB mouse or use the RemoteNOW or HiRemote phone app to reach Settings and run the reset from there.
Table of contents(18)+
- 01The 30-second test: find your reset path
- 02Method 1: Press the reset button on the back (Hisense Roku TVs)
- 03Method 2: Plug in a USB mouse (VIDAA and Google TV models)
- 04Method 3: Reset over Wi-Fi with a phone app
- 05Method 4: Use the control stick under the logo (joystick VIDAA models)
- 06Method 5: Plug in a USB keyboard (Hisense Fire TV, 2024+)
- 07Method 6: Try a power-cycle first (when you don't need a full wipe)
- 08Which reset method fits your Hisense TV
- 09Frequently Asked Questions
- 10Where is the reset button on a Hisense TV?
- 11Can you factory reset a Hisense TV without a remote?
- 12How do I reset my Hisense Roku TV without the remote?
- 13Will a factory reset delete my apps and settings?
- 14Does the Hisense reset button need the TV to be on?
- 15How do I reset a Hisense VIDAA TV without a remote?
- 16How long does a factory reset take?
- 17Will a factory reset fix a Hisense TV that won't turn on?
- 18Related guides
I've reset a small pile of these TVs. My Hisense 55A6H (Google TV) has no reset pinhole, so I plug a USB mouse into the side port and click through the menu. My older 50R6 (Roku TV) has the recessed button and wipes in one long press. Different Hisense platforms hide the reset in different spots — so find your OS first.
Can't even reach a screen to reset from? If the TV won't power on or get online first, the no-remote rescue router gets you back to a controllable menu — then come back here to reset.
The 30-second test: find your reset path
Look at your TV before you touch anything. Three quick checks tell you which method actually works on your set:
- Feel the back panel. A tiny recessed hole labeled RESET means you have a Hisense Roku TV. That's the fastest path.
- Check the bottom-center. A single button or a small joystick under the Hisense logo is your VIDAA or Google TV control.
- Is the TV still on your Wi-Fi? If apps still load, a phone app can act as the remote and reach the reset menu.
Method 1: Press the reset button on the back (Hisense Roku TVs)
Hisense Roku TVs — the R6, R7, and A4 Roku lines — have a recessed Reset button on the back or bottom edge. It sits behind a pinhole, so you need a paperclip to reach it.
- Turn the TV on and wait for the home screen.
- Find the small pinhole marked RESET.
- Press and hold it with a paperclip for about 20 seconds.
- The screen dims and the power light blinks — let go when it restarts.
When it won't work: a quick tap only triggers a soft restart, not a full wipe, so hold the full 20 seconds. If your Roku TV is still on Wi-Fi, you can skip the paperclip entirely and reach the reset menu from our free Roku remote website. If nothing happens with the button, your model may use a control button instead — see Method 2. Roku documents the hold time in its official support, and our reset button by model guide shows the exact spot for your set.
Method 2: Plug in a USB mouse (VIDAA and Google TV models)
Most VIDAA and Google TV Hisense sets have only a power button, which can't step through a menu on its own. A cheap USB mouse fixes that.
- Plug a wired USB mouse into any USB port on the TV.
- Move the cursor to open the menu. On VIDAA, go to Settings > Support > System > Reset to Factory Default.
- On Google TV, go to Settings > System > About > Factory reset.
- Confirm, then wait through the reboot.
When it won't work: a few 2020 VIDAA sets don't render a mouse cursor at all — jump to Method 3 there. Check Hisense support for your model's exact menu path, and if you can't reach the menus at all, our guide on using a Hisense TV without the remote covers more options.
Recovery mode (advanced): for a Hisense Google TV that won't finish booting into the menu, unplug it, hold the physical power button, and plug it back in while you keep holding for 30 seconds. The set may open Android recovery mode, where you can highlight Wipe data / factory reset with the on-TV buttons and confirm.
Method 3: Reset over Wi-Fi with a phone app
If the TV still connects to your network, a phone app becomes the remote. RemoteNOW is Hisense's official app for VIDAA sets; HiRemote works as a lightweight option that pairs over Wi-Fi.
- Install the app and join the same Wi-Fi network as the TV.
- Open the app and pair with your TV when it appears in the list.
- Use the on-screen arrow pad to open Settings and reach the reset menu.
- Confirm the factory reset and let the TV reboot.
When it won't work: the phone and TV must share one network, and a TV stuck in a boot loop can't pair. In that case, fall back to the reset button or a USB mouse.
Method 4: Use the control stick under the logo (joystick VIDAA models)
Some VIDAA models — parts of the 2021–2022 A6 and U6 lines — hide a small multi-direction stick under the Hisense logo. It doubles as a menu pad.
- Reach under the front-bottom or back-center for a stick you can nudge up, down, left, and right.
- Press it in to open the menu.
- Nudge to Settings > Support > System > Reset, then press in to confirm.
When it won't work: if your TV has only a press-only power button, it can't move through the menu — use the USB mouse or app instead.
Method 5: Plug in a USB keyboard (Hisense Fire TV, 2024+)
Hisense Fire TV models from 2024 on have no reset pinhole and only a power button. A wired USB keyboard drives the menu the same way a mouse does elsewhere.
- Plug a wired USB keyboard into the TV's USB port.
- Power the TV on and wait for the home screen.
- Navigate: Settings > My Fire TV > Reset to Factory Defaults.
- Enter your PIN if you set one, then confirm.
- The reset takes about 10 minutes.
When it won't work: if the keyboard doesn't respond, try a USB mouse instead, or reset over Wi-Fi with the phone app in Method 3.
Method 6: Try a power-cycle first (when you don't need a full wipe)
Here's an honest one. A lot of people search for a factory reset when they really just want to stop the freezing or a black screen. A power-cycle often fixes those without erasing anything.
Unplug the TV from the wall, wait a full 60 seconds, then plug it back in. This clears temporary glitches but keeps your apps and sign-ins. Save the full factory reset for when you're selling the TV, chasing a stubborn error, or stuck on the wrong region.
Which reset method fits your Hisense TV
| Method | Works on | Needs Wi-Fi? | Erases everything? | Tools |
|---|---|---|---|---|
| Reset button | Hisense Roku TVs | No | Yes | Paperclip |
| USB mouse | VIDAA, Google TV | No | Yes | Wired USB mouse |
| USB keyboard | Fire TV (2024+) | No | Yes | Wired USB keyboard |
| Phone app | VIDAA, Roku, Google TV | Yes | Yes | RemoteNOW / HiRemote |
| Control stick | Some VIDAA models | No | Yes | None |
| Power-cycle | All models | No | No (soft only) | None |
Frequently Asked Questions
Where is the reset button on a Hisense TV?
The reset button sits on the back or bottom edge of the TV, usually a small recessed pinhole labeled RESET. Hisense Roku models almost always have one. Many VIDAA and Google TV models drop it for a single control button or a joystick under the logo. Use a paperclip to press a recessed button.
Can you factory reset a Hisense TV without a remote?
Yes, you can factory reset a Hisense TV without a remote. Use the recessed reset button on Roku models, plug a USB mouse into VIDAA and Google TV models, or control the TV with the RemoteNOW or HiRemote phone app over Wi-Fi. Each path reaches the same factory reset, so pick the one your model supports.
How do I reset my Hisense Roku TV without the remote?
Turn the TV on, find the recessed Reset button on the back, and hold it with a paperclip for about 20 seconds. The power light blinks and the TV restarts to the setup screen. A short tap only restarts it, so hold the full 20 seconds for a true factory reset.
Will a factory reset delete my apps and settings?
Yes, a factory reset erases everything — your apps, sign-ins, Wi-Fi passwords, picture settings, and linked accounts. The TV returns to the state it shipped in and walks you through setup again. If you only want to fix freezing or a black screen, try a 60-second power-cycle first, since that keeps your data.
Does the Hisense reset button need the TV to be on?
Yes, the TV must be powered on for the reset button to work. Hold the recessed button while the home screen is showing; the reset starts and the TV reboots on its own. If your TV won't turn on at all, the button won't help — you'll need to fix the power problem first.
How do I reset a Hisense VIDAA TV without a remote?
Plug a wired USB mouse into the TV, then click through Settings > Support > System > Reset to Factory Default. If the cursor doesn't show up, install the RemoteNOW or HiRemote app, join the same Wi-Fi, and run the reset from your phone. Joystick VIDAA models can also navigate with the control stick.
How long does a factory reset take?
Plan on 5–10 minutes for VIDAA sets, 10–15 minutes for Roku TVs, and up to 20 minutes for Google TV models. The TV reboots on its own into the first-time setup screen when it's done — don't unplug it partway through.
Will a factory reset fix a Hisense TV that won't turn on?
No — every method here needs the TV powered on to reach the menu or hold the reset button. If your set won't turn on at all, fix the power problem first; see our Hisense TV won't turn on guide.
