Table of contents(13)+
- 01The 30-Second Test: Which Method Do You Need?
- 02Method 1: Change the PIN From the Roku TV Settings Menu
- 03Method 2: Reset a Forgotten Roku PIN Online
- 04Method 3: Turn Off the Purchase PIN Completely
- 05Method 4: Change the PIN Without the Original Remote
- 06Roku PIN Methods at a Glance
- 07Frequently Asked Questions
- 08How do I reset my Roku PIN if I forgot it?
- 09Can I change my Roku PIN without the remote?
- 10Is the Roku PIN the same as the parental control PIN?
- 11Can I turn off the Roku PIN completely?
- 12What do I do if the Roku PIN reset isn't working?
- 13Related Guides
We spend a lot of time with Hisense Roku TVs, including the R6, R7, and R8 series. The PIN screen trips up more people than you would expect. These steps work the same way on any Roku TV, since every Roku device runs the same software.
The 30-Second Test: Which Method Do You Need?
Quick check before you start. Do you remember your current PIN? If yes, skip straight to Method 1. If you forgot it completely, jump to Method 2 for the online reset. If you just want the PIN gone for good, go to Method 3.
Missing or broken remote? You can still reach the Settings menu without it. HiRemote turns your iPhone into a working remote for Hisense Roku TVs (R6, R7, and R8 series), It pairs over Wi-Fi in about 30 seconds. It is free to download and does not need an account.
Method 1: Change the PIN From the Roku TV Settings Menu
This is the standard way to change your PIN, and it works if you still remember the current code.
- 1. Press Home on your remote to open the main menu.
- 2. Open Settings, then look for Parental Controls or a Purchase PIN option. The exact label depends on your Roku software version.
- 3. Select the option to change the PIN.
- 4. Enter your current PIN when prompted.
- 5. Type a new 4-digit PIN, then confirm it by typing it again.
Honest note: Roku moves this setting around between software updates. If you cannot find a Parental Controls or PIN option under Settings, check under an Account or System menu. Or use Method 2 below.
Method 2: Reset a Forgotten Roku PIN Online
If you forgot your PIN completely, you do not need the remote at all for this method.
- 1. On a computer or phone, sign in to your Roku account at the Roku website.
- 2. Open your account settings and find the PIN or parental controls option.
- 3. Follow the prompts there to reset your PIN and set a new 4-digit code.
This method only works if your Roku TV is already linked to a Roku account. Most Roku TVs ask you to create one during setup. If you are not sure, check your email for a Roku welcome message.
For the most current account settings pages, check Roku's official support site.
Method 3: Turn Off the Purchase PIN Completely
Some people would rather skip the PIN altogether, especially on a TV that no kids use.
Inside the same Parental Controls or Purchase PIN section from Method 1, look for a toggle. That toggle disables the PIN requirement, removing the prompt for purchases and blocked channels, not just the code.
One caveat: turning the PIN off also removes any parental content restrictions tied to it. If other people, especially kids, use the same TV, keep the PIN on and just update the code instead. This part of the menu holds more than the PIN toggle. For a deeper look, see our guide to Roku TV privacy settings.
Method 4: Change the PIN Without the Original Remote
You still need to reach the Settings menu, even if the physical remote is gone or broken.
Two free options cover most Roku TVs. First, a phone app like HiRemote pairs with your TV over Wi-Fi and gives you a full directional pad. That lets you reach Settings the same way you would with the original remote. Second, if your Roku TV supports Roku's External Control Protocol, you can control it straight from a browser. Our online Roku remote page works this way, with no app or signup needed.
If neither option works, see our guide on how to reach Settings on a Roku TV without a remote.
Roku PIN Methods at a Glance
| Method | What You Need | Best For |
|---|---|---|
| Change on the TV (Method 1) | Remote, current PIN | You remember your PIN |
| Reset online (Method 2) | Roku account login | You forgot your PIN |
| Turn off PIN (Method 3) | Remote, current PIN | No kids use this TV |
| Phone or browser remote (Method 4) | Wi-Fi, HiRemote app or browser | Remote is lost or broken |
Frequently Asked Questions
How do I reset my Roku PIN if I forgot it?
Reset a forgotten Roku PIN through your Roku account online, not through the TV itself. Sign in to your account on the Roku website, then open the parental controls or PIN section. Follow the prompts there to set a new 4-digit code. This works as long as your TV was linked to a Roku account during setup.
Can I change my Roku PIN without the remote?
Yes, you can change a Roku PIN without the original remote. Use a phone remote app like HiRemote to reach the Settings menu over Wi-Fi. Or reset the PIN entirely online through your Roku account, which needs no remote at all.
Is the Roku PIN the same as the parental control PIN?
Yes, on most Roku TVs one PIN covers both purchases and parental controls. Roku uses a single 4-digit code to restrict channels, rentals, and purchases. Changing it in one place updates it everywhere on that TV. That includes the settings covered in our Roku TV privacy settings guide.
Can I turn off the Roku PIN completely?
Yes, the purchase and parental control PIN can be turned off from the same menu where you change it. Turning it off removes the prompt for purchases and blocked channels. Only do this if no one else needs restricted access on that TV.
What do I do if the Roku PIN reset isn't working?
If an online PIN reset is not working, check your account. Make sure you are signed in to the Roku account actually linked to that specific TV. Many households have more than one Roku account. Resetting the wrong one will not change the PIN on your TV.
