Table of contents(15)+
- 01The 30-second test: do you even need a new remote?
- 02Method 1: Identify your Hisense TV's operating system first
- 03Method 2: Use your phone as the remote (free, works today)
- 04Method 3: Buy a replacement remote that matches your TV
- 05Method 4: Program a universal remote you already own
- 06Method 5: Pair the new remote to your TV
- 07Hisense TV remote replacement options compared
- 08Frequently Asked Questions
- 09Can I use any remote for my Hisense TV?
- 10How do I find my Hisense TV remote model number?
- 11Will a universal remote work on a Hisense TV?
- 12Can I use my phone as a Hisense TV remote?
- 13What is the fastest Hisense TV remote replacement?
- 14How do I pair a new Hisense remote without the old one?
- 15Related guides
To replace a Hisense TV remote, first check which system your TV runs—VIDAA, Roku TV, or Google TV—then match a new remote to it, program a universal remote with Hisense codes, or use your phone. Infrared remotes work the second you add batteries. Bluetooth voice remotes need one quick pairing step first. Every Hisense TV remote replacement route below is spelled out in full.
I've swapped remotes on three Hisense sets at home: a VIDAA U6K, an older Series 7 Roku TV, and a Google TV A7. Same lesson every time—the operating system decides everything. The RC-ALIR remote from my Roku TV wouldn't touch the VIDAA set, no matter how long I held the buttons down.
The 30-second test: do you even need a new remote?
Before you buy anything, test the old remote. Point its front tip at your phone's camera and hold any button. If you see a small light flicker on your phone screen, the infrared works—your real problem is dead batteries or the TV itself. No flicker at all? The remote is likely gone, and a replacement is your fix.
This test saves money. Twice I've "replaced" a remote that only needed fresh batteries. Swap in new alkalines and run the camera test again before you spend a cent.
No working remote right now? The HiRemote app turns your phone into a full Hisense remote in about a minute—or open the browser remote for Hisense Roku TV with nothing to install. Handy while your new remote ships.
Method 1: Identify your Hisense TV's operating system first
Your Hisense TV runs one of three systems—VIDAA, Roku TV, or Google TV—and each needs its own remote type. The quickest tell is the home screen. Roku TVs show a purple grid of channel tiles. VIDAA shows a horizontal ribbon along the bottom. Google TV shows content rows tied to your Google account.
Still unsure? Your model number settles it. Find it on the sticker on the back panel, or open Settings. On VIDAA, go to Settings → Support → System Info. On Roku, go to Settings → System → About. Decode what the letters mean with our Hisense TV model number guide.
This step matters more than it looks. A Roku remote and a VIDAA remote can look almost identical, yet they never cross over. Buy for the wrong OS and it won't pair.
Method 2: Use your phone as the remote (free, works today)
Your phone can fully replace a lost Hisense remote for free, as long as the TV is already on your Wi-Fi. Each platform has an official app: RemoteNOW for VIDAA, the Google TV app for Google TV, and the Roku app for Roku TV. HiRemote covers Hisense models from a single app, so you skip guessing which one you need.
Here's the setup:
- Put your phone on the same Wi-Fi network as the TV.
- Install HiRemote (or RemoteNOW for VIDAA).
- Open the app and pick your TV when it appears.
- Approve the on-screen code if your TV shows one.
Where this fails: if your TV isn't on Wi-Fi yet, the app can't find it—and joining Wi-Fi usually needs a remote. If you're stuck there, our guide on how to connect a Hisense TV to Wi-Fi without the remote gets you online first, or jump to Method 3.
Method 3: Buy a replacement remote that matches your TV
Buy a replacement remote that matches your TV's OS and, ideally, its exact part number. A Hisense VIDAA remote uses codes like EN2B30H, EN2G30H, or the ERF3M90H voice remote. A Hisense Roku TV remote uses the RC-ALIR. Google TV models use ERF3J80H or similar. The part number is printed inside the old remote's battery compartment—copy it exactly.
A Hisense remote replacement doesn't have to be the official part to work well. In Australia you have three sensible sources:
- Official Hisense (OEM): order through Hisense Australia support. Best match, still under warranty on newer sets.
- Amazon.com.au: third-party VIDAA remotes run roughly AU$15–25 and ship fast.
- Remote Control Warehouse: an Australian specialist that stocks Hisense models by part number.
One honest catch: cheap third-party remotes are usually infrared only. They handle power, volume, and menus, but skip built-in voice and some app shortcuts. If your old remote had a mic button, buy the OEM voice model to keep it.
Waiting on a shipped remote? Don't sit in front of a blank screen. Open HiRemote and run the TV from your phone today, then switch back once your replacement lands. It also covers the voice and app buttons that cheap universal remotes leave out.
Method 4: Program a universal remote you already own
A universal remote you already own can control a Hisense TV once you enter the right code. Most Hisense codes are 4 or 5 digits—your remote's own code booklet is the real source of truth, since codes differ by brand. Universal remotes cover power, volume, and channels, not voice or smart-home buttons.
The usual steps:
- Hold the remote's Setup button until the light stays on.
- Enter the Hisense code for your remote brand.
- Point at the TV and test power and volume.
- Try the next code on the list if nothing responds.
Our roundup of working universal remote codes for Hisense TV lists them by brand so you're not guessing blind. Remember the limit: a universal remote won't rebuild VIDAA's app row or the mic key. It's a solid backup, not a full match.
Method 5: Pair the new remote to your TV
Most new Hisense remotes pair by holding Home and Back together for about five seconds, pointed at the TV. Infrared remotes skip this entirely—they work the moment you insert batteries. Only Bluetooth and voice remotes need pairing, so the TV can discover them over the air.
Quick paths by platform:
- VIDAA voice / Google TV: hold Home + Back for 5 seconds until an on-screen message confirms.
- Roku TV: open the battery door and press the pairing button inside for 5 seconds. See Roku's official pairing steps if the light won't blink.
- Basic IR remote: add batteries and point. No pairing exists.
Always use brand-new alkaline batteries. The cells taped to the packaging have often sat for months and pair unreliably. For the full walkthrough by platform, see how to pair a Hisense remote to your TV.
Hisense TV remote replacement options compared
Here's every way to replace a Hisense TV remote side by side, so you can pick by budget and how fast you need it.
| Replacement option | Typical cost (AU) | Works with | Setup time | Best for |
|---|---|---|---|---|
| Phone app (HiRemote / RemoteNOW) | Free | Any OS, if TV is on Wi-Fi | ~1 min | Right now, and long term |
| Browser remote (Hisense Roku TV) | Free | Hisense Roku TV | ~1 min | No install, any device |
| OEM remote from Hisense | Higher | Your exact model | Point or pair | Voice + full button match |
| Third-party remote (Amazon.com.au) | ~AU$15–25 | Matching OS | Point or pair | Cheap, fast replacement |
| Universal remote | You may own one | Most brands, IR only | Enter a code | Basic control backup |
Frequently Asked Questions
Can I use any remote for my Hisense TV?
No—the remote has to match your TV's operating system. A Roku TV remote won't control a VIDAA Hisense TV, even though both carry the Hisense badge. VIDAA, Roku TV, and Google TV each use different remote families. Check your OS first, then buy a remote built for it, or use a universal remote for basic power and volume.
How do I find my Hisense TV remote model number?
Open the old remote's battery compartment—the part number, such as EN2B30H or RC-ALIR, is printed inside on the plastic. If the remote is lost, match by your TV's OS instead. Find the TV model on the back-panel sticker or under Settings → Support → System Info on VIDAA, then buy a remote listed as compatible with that series.
Will a universal remote work on a Hisense TV?
Yes, a universal remote works for the basics once you enter a Hisense code. It controls power, volume, channels, and inputs over infrared. It won't replicate VIDAA's app shortcuts, the mic button, or smart-home keys. Treat a universal remote as a reliable backup, not a full replacement, especially if you used voice search often.
Can I use my phone as a Hisense TV remote?
Yes, your phone works as a full Hisense remote through an app, as long as the TV is on the same Wi-Fi. Use RemoteNOW for VIDAA, the Google TV app for Google TV, the Roku app for Roku TVs, or HiRemote across Hisense models. The catch: if the TV isn't connected to Wi-Fi yet, you'll need another method to get it online first.
What is the fastest Hisense TV remote replacement?
The fastest Hisense TV remote replacement is your phone. A remote app connects in about a minute if the TV is already on Wi-Fi, so you regain control before any hardware ships. For a permanent fix, order a matching remote by part number. Universal remotes land in the middle—cheap and quick, but limited to basic buttons.
How do I pair a new Hisense remote without the old one?
Hold Home and Back together for about five seconds with the new remote pointed at the TV—that covers most VIDAA and Google TV models. On a Roku TV, press the pairing button inside the battery compartment for five seconds instead. Infrared remotes need no pairing at all; they respond the instant you add fresh batteries.
