Table of contents(15)+
- 01The 30-Second Test
- 02Fix 1: Restart Your Roku Device and Router
- 03Fix 2: Check Your Wi-Fi Password and Signal Strength
- 04Fix 3: Switch to a Wired Connection
- 05Fix 4: Reset Your Roku's Network Settings
- 06Fix 5: Contact Your Internet Provider or Roku Support
- 07Which Fix Should You Try First?
- 08Frequently Asked Questions
- 09What does Roku error 014.30 mean?
- 10How do I fix Roku error 014.30?
- 11Why does my Roku keep showing network errors?
- 12Does restarting the router fix error 014.30?
- 13Can I control my Roku TV with my phone while troubleshooting?
- 14Is error 014.30 specific to Hisense Roku TVs?
- 15Related Guides
Roku error 014.30 is a network-related Roku error. Start by restarting your router and Roku device. Then confirm your Wi-Fi password and signal strength. A wired connection can also help. If the error returns, reset your Roku's network settings or contact your internet provider.
I've walked through plenty of Roku error codes over the years. This one follows the same troubleshooting order as other Roku network errors: check power, check signal, check cables, then check settings. This guide walks through each step below, fastest first.
The 30-Second Test
Before you try every fix, run this quick check first:
- Confirm other devices connect to the same Wi-Fi network.
- Open your Roku's network settings and check the signal strength shown there.
- Try moving your Roku closer to the router.
If other devices also lose connection, the problem sits with your network, not your Roku. If only the Roku struggles, the fixes below target the device itself.
While you sort out the network side, you don't have to lose remote control entirely. The HiRemote app turns your iPhone into a Roku remote over Wi-Fi. Our free browser-based Roku remote works even without installing anything, which helps if your physical remote is also acting up during troubleshooting.
Fix 1: Restart Your Roku Device and Router
Unplug your Roku device from power, then unplug your router. Wait a few seconds before plugging the router back in. Give it time to fully reconnect, then plug the Roku back in.
This clears temporary network hiccups on both ends. It's the fastest fix to try first.
When it won't work: if error 014.30 comes back right after the restart, your Wi-Fi password or signal is the more likely culprit. Move to the next fix.
Fix 2: Check Your Wi-Fi Password and Signal Strength
Open your Roku's network settings and look for the signal strength indicator. A weak signal can trigger connection errors like 014.30.
Re-enter your Wi-Fi password carefully, especially if you changed it recently on your router. A single mistyped character blocks the connection completely.
If your Roku sits far from the router, or behind a thick wall or TV cabinet, move it closer and test again.
When it won't work: if your password is correct and the signal looks strong, the problem is likely elsewhere on your network.
Fix 3: Switch to a Wired Connection
If your Roku model has an Ethernet port, plug in a wired connection instead of Wi-Fi. A cable skips wireless interference and can resolve stubborn connection errors that Wi-Fi tweaks don't fix.
When it won't work: smaller Roku streaming devices often skip an Ethernet port entirely, so this fix only applies to Roku TVs and models with wired support.
Network troubleshooting takes a few tries. If you want a reliable way to control your Hisense Roku TV from your phone while you work through these fixes, the HiRemote app pairs over Wi-Fi in 30 seconds and doesn't need a Roku account. Prefer not to install anything? Our free browser-based Roku remote works the same way from any device on your network.
Fix 4: Reset Your Roku's Network Settings
Go into your Roku's network settings and look for an option to forget or reset the saved Wi-Fi network. Remove the saved network, then set it up again from scratch with your Wi-Fi password.
This clears out corrupted connection data that a simple restart doesn't touch.
If you recently swapped routers, see our guide on how to connect Roku to new Wi-Fi without a remote for the full setup flow.
When it won't work: if you've already tried this once today, repeating it won't help much. A factory reset or a call to support is the next step.
Fix 5: Contact Your Internet Provider or Roku Support
If every fix above fails, the problem may sit outside your Roku entirely. A router firmware issue, an ISP outage, or a network configuration your Roku can't handle could be behind it.
Contact your internet provider to check for outages in your area. If your connection tests fine, reach out to Roku's official support site for device-specific troubleshooting.
If this error pairs with repeated disconnects rather than a one-time message, read our guide on why Roku keeps disconnecting from the internet for deeper fixes.
Which Fix Should You Try First?
| Fix | Best For | What You Need |
|---|---|---|
| Restart device and router | First-time error, temporary glitch | Just power access |
| Check Wi-Fi password and signal | Wrong password, weak signal | Your Wi-Fi password |
| Wired connection | Persistent Wi-Fi drops | Ethernet port and cable |
| Reset network settings | Corrupted saved network data | A few minutes to re-enter Wi-Fi details |
| Contact ISP or Roku support | Nothing else works | Patience |
Frequently Asked Questions
What does Roku error 014.30 mean?
Roku error 014.30 is a network-related error on Roku devices. In practice it shows up alongside Wi-Fi signal problems, a wrong password, or a router issue. This guide walks through each one separately.
How do I fix Roku error 014.30?
Restart your Roku and router first, then check your Wi-Fi password and signal strength. If the error continues, try a wired connection, reset your Roku's network settings, or contact your internet provider. Work through the fixes above in order, starting with the fastest one.
Why does my Roku keep showing network errors?
A Roku network error points to a break somewhere between your device and the internet. This could be your router, your Wi-Fi signal, or your internet connection itself. This guide's fixes address each point separately, so work through them one at a time.
Does restarting the router fix error 014.30?
Restarting the router can fix error 014.30 when the issue is a temporary connection drop. It's the fastest fix to try first, before you check passwords or signal strength.
Can I control my Roku TV with my phone while troubleshooting?
Yes — the HiRemote app turns your iPhone into a Roku remote over Wi-Fi. It works independently of whatever's causing error 014.30, as long as your phone and TV share the same network. Our free browser-based Roku remote is another option if you'd rather not install an app.
Is error 014.30 specific to Hisense Roku TVs?
No — error 014.30 is a Roku platform error. It can appear on any Roku TV brand or streaming device, including Hisense, TCL, and standalone Roku players. The fixes in this guide apply the same way across brands.
